Refund policy

RETURN & REFUND POLICY

Last Updated: [Insert Date]

RETURNS

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

To be eligible for a return, items must be:

- In original condition
- Unused and unworn
- In original packaging
- With proof of purchase

To start a return, contact us at:

accounting@thehaulpro.com

If your return is approved, we will provide return instructions and a shipping label.

Returns sent without prior authorization will not be accepted.

Return Address:
[Insert Return Address]

DAMAGED OR INCORRECT ITEMS

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect item, contact us immediately at accounting@thehaulpro.com so we can resolve the issue.

NON-RETURNABLE ITEMS

The following items are non-returnable:

- Custom or special-order products
- Personalized items
- Perishable goods
- Hazardous materials
- Flammable items
- Gift cards
- Clearance or final sale items

If you are unsure whether an item qualifies, please contact us before requesting a return.

EXCHANGES

To receive your replacement faster, we recommend returning your item and placing a new order once your return is approved.

REFUNDS

After we receive and inspect your return, we will notify you of the approval status.

If approved, refunds will be issued to the original payment method within 10 business days.

Please note that banks and credit card companies may take additional time to process refunds.

If more than 15 business days have passed since approval, contact accounting@thehaulpro.com.

CONTACT INFORMATION

HaulPro Forklift & Material Handling
Email: accounting@thehaulpro.com